ONLINE PRIVACY POLICIES:
Protecting your private information is Alpine Ski & Sports priority. This privacy policy applies to RISKISHOP.COM and Alpine Ski & Sports and governs data collection and usage. By using the Alpine website, you consent to the data practices described in this statement.
USE OF INFORMATION-
The personal data you voluntarily provide to us is kept on a secured server to protect it from outside parties. Some of that information provided may include name, mailing address, phone number, email address, payment information. We may use this information to process a transaction, to promote special offers from third parties (such as our suppliers), email communications in relation to services, special offers, announcements, confirmations, products or surveys .These communications may come direct from Alpine Ski & Sports, it suppliers or from a request by the consumer. Alpine Ski & Sports does not sell, rent or lease its customers lists to third parties. Alpine may share data with trusted partners to arrange for deliveries, provide customer support or for postal mail delivery.
COOKIES-
Alpine Ski & Sports does use cookies. Cookies are small files that a site or it’s service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You can do this through your browser settings.
LINKS-
RISKISHOP.COM contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such websites and does not imply endorsement by Alpine of these such sites. These sites are provided to you for convenience and for the contractual fulfillment of products and service.
CHILDREN UNDER THIRTEEN-
Alpine does not knowingly collect personal information online from persons under the age of thirteen.
PAYMENTS -
Alpine Ski & Sports understands the importance in accepting online payments and keeping your payment information secure. Our online security measures and credit card processing are secured through Worldpay and other various Anti Malware Software. All transactions are processed through a secure gateway that focuses on securing your sensitive information by encrypting (Secure Socket Layer) and tokenizing your data. Our website is scanned on a regular basis for security holes/breaches or known vulnerabilities. Alpine Ski & Sports maintains it’s website regularly to stay PCI compliant.
RETURNS / REFUNDS /EXCHANGE/WARRANTY POLICIES:
REFUNDS-Thank You for shopping at Alpine Ski & Sports. If you are not entirely satisfied with your purchase we are here to help. You have 14 DAYS to return an item from the date you purchased it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with all it’s parts and all tags still attached. Your item needs to have a receipt or proof of purchase. Once we receive your item, we will inspect it and will notify you on the status of your refund after inspecting the item. We will initiate a refund on all approved items to your credit card within 24 hrs. You will receive the credit on your card based on your card issuer’s policies.
RETURNS-You will be responsible for paying for your own shipping cost for the return of your item. Shipping costs are non-refundable. If you receive a refund, the cost of your original shipping method (if any incurred) will be deducted from your refund. ANY RETURNS AFTER 14 DAYS ARE FOR STORE CREDIT ONLY.
*We apologize for the inconvenience but ski’s with bindings mounted on them cannot be returned.
*A $30 re-boxing fee charged for products not returned in original manufacturers packaging.
*All ski boots are non-returnable. Please see our website details or call us for accurate sizing.
EXCHANGES-The best way to exchange your new and unused item is to place a new order for that item. This will ensure you receive your new item and reduce the risk of it selling out. You will then initiate a return of your original purchase within 14 days of purchase. You will receive a full refund for the item(s) returned to us new, unused and in the same condition you purchased it (minus any shipping charges if incurred) once we receive it.
WARRANTIES-Should your item have a defect Alpine Ski & Sports will initiate and execute a warranty claim with the manufacturer. The customer is responsible for the cost of shipping the defective item back to Alpine Ski & Sports or direct to the manufacturer. Damage due to improper use or abuse is not covered under warranty. All decisions on warranty claims are made solely by the manufacturer. Alpine Ski & Sports strictly adheres to & enforces the manufactures decision.
CONTACT US
If you have any questions on your return contact us at TEAM@RISKISHOP.COM OR 401-781-4444.
RETURNS: ALPINE SKI & SPORTS
105 CHESTNUT STREET
WARWICK, R.I. 02888
TERMS AND CONDITIONS:
USE OF WEBSITE-This website,RISKISHOP.COM is owned and operated by Alpine Ski & Sports. By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so. You agree to make use of the information made available via the website without modification of the terms, conditions and policies.
TRADEMARKS-This site is owned and operated by Alpine Ski & Sports. The trademarks, names, logos, materials displayed on this website are registered and unregistered trademarks of the website owner. Nothing on this website should be copied, reproduced, altered, republished, posted, distributed without prior written permission of the website owner. The content and software used on this website is the property of Alpine Ski & Sports or it’s suppliers and used for informational and shopping purposes only. This site is protected by copyright and other laws that protect intellectual property and proprietary rights. Your use of this website constitutes your agreement to all terms and conditions within this website.
DISCLAIMER OF LIABILITY-Alpine Ski & Sports and it’s suppliers shall not be liable for and disclaims all direct, indirect, punitive, incidental, special, consequential damages, loss, personal injury, or expense of any nature which may be suffered by you, your firm/corporation/company or any third party arising out of or in any way connected with the use or performance of this site. Alpine Ski & Sports and it’s suppliers make no representation about the suitability, reliability, availability, timeliness and accuracy of the information, software, products, services and related graphics contained on this site for any purpose. If you are dissatisfied with any portion of the site or with any terms of use, your sole and exclusive antidote is to discontinue using the site.
TYPOGRAPHICAL ERRORS-In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Alpine Ski & Sports has the right to refuse or cancel any orders placed for that product listed at the incorrect price. If your order has been confirmed or credit card charged, Alpine Ski & Sports will immediately cancel order and credit your card the amount of the incorrect price.
SERVICE AND SUPPORT-We approach our online store customers with the same philosophy as if you were visiting our store. It is our focus to put you in the right equipment that exceeds your expectations and that you have fun. Any questions for technical service information or support should be made directly to the manufactures or their websites. Alpine Ski & Sports can provide general phone or online technical support for your purchase.
TEAM@RISKISHOP.COM OR 401-781-4444
ALPINE SKI & SPORTS AND ITS’S SUPPLIERS RESERVE THE RIGHT TO REFUSE, CANCEL SERVICE, TERMINATE ACCOUNTS OR REMOVE, EDIT, UPDATE CONTENT TO THE WEBSITE AT ANY TIME. PLEASE READ ALL TERMS, CONDITIONS AND POLICIES CAREFULLY.
*TERMS/CONDITIONS/POLICIES EFFECTIVE AS OF MAY 11,2020
US SHIPPING:
FREE! GROUND SHIPPING on all orders of $100 or more prior to tax or shipping charges. Orders received after 12pm (noon) EST on weekdays will be shipped the following business day (mon-fri). Orders placed over the weekend or on a holiday will be shipped the following business day (mon-fri). All other EXPEDITED transit times apply to business days, to be delivered Monday-Friday by the END of the day. All shipments are delivered by UPS within the contiguous US. We cannot deliver to P.O.BOXES OR APO ADDRESSES.
GROUND-FREE! with a purchase of $100 or more (prior to tax & shipping charge).
GROUND-purchases UNDER $100. Standard rate charge $13.95
*STANDARD EXPEDITED/3 DAY SELECT-3 business days $25.74
*2ND DAY AIR- 2 business days $32.87
*NEXT DAY AIR- 1 business day $50.95
*Delivered Monday-Friday by end of day.